Victims of crime often feel re-victimised when they come into contact with criminal justice professionals. Police, as first responders to many victimisation experiences, therefore need to be particularly sensitive to the way in which they treat victims if they wish to reduce the occurrence of such secondary victimisation. System contact and procedural justice policing seeks to explore the role that procedural justice policing can play in improving the wellbeing and quality of life of crime victims after system contact.
