How to Serve Diverse Communities

Implicit bias describes the automatic association people make between groups of people and stereotypes about those groups.

Procedural justice focuses on the way police and other legal authorities interact with the public, and how the characteristics of those interactions shape the public’s views of the police, their willingness to obey the law, and actual crime rates.

Reconciliation is a method of facilitating frank engagements between minority communities, police and other authorities that allow them to address historical tensions, grievances, and misconceptions, and reset relationships.